Need something? The Paradise Squad is here to help! If you can't find an answer below in our Frequently Asked Questions, that's unfortunate. But if you shoot us a message, we will get back to you in no time!
We use UPS or USPS for our shipments. Once shipped your product will arrive in 3-5 days. We ship to the US Virgin Islands and Puerto Rico via the United States Postal Service only. Unfortunately, even with priority mail shipping to the US Virgin Islands, Sometimes there is a delay that is beyond our control. However once your order is shipped you will receive notification along with tracking information.
We charge a flat rate of 15.95 for shipping in the continental United states, U.S. Virgin Islands and Puerto Rico.
Because Our products don't contain harmful preservatives or emulsifiers, our products have a shelf life life of about 8 months.
Water based products no more than 3-4 months.
Because we use high quality bottles, your product is protected from UV rays. It is best to store your products in a cool dark place. In a draw or cabinet would be perfect! We chose amber lass jars for most of our products as an added layer of protection. This helps preserve the integrity of the active essential oils in each product.
Yes essential oils are safe. But like any other substance, it's important to use products containing essential oil responsibly. Never apply undiluted essential oils directly to the skin.
Citrus oils, including lemon, orange and bergamot, can be phototoxic, meaning they react to UV light and can cause skin to burn and blister.
Our small batch products are made in the United States. All our ingredients are from unadulterated sources.
For the Health and Safety of our Valued Customers, we don't accept returns or exchanges. We appreciate your understanding and compliance. As always, please contact us with any questions.
You can email us questions and we typically respond quickly. Our email is email@example.com or firstname.lastname@example.org